Apartment building superintendent Cleveland Heep rescues what he thinks is a young woman from the pool he maintains. When he discovers that she is actually a character from a bedtime story who is trying to make the journey back to her home, he works with his tenants to protect his new friend from the creatures that are determined to keep her in our world.

When the plots of reclusive author Elly Conway's fictional espionage novels begin to mirror the covert actions of a real-life spy organization, quiet evenings at home become a thing of the past. Accompanied by her cat Alfie and Aiden, a cat-allergic spy, Elly races across the world to stay one step ahead of the killers as the line between Conway's fictional world and her real one begins to blur.